this forum is what you calling support?

Listing & Directory WordPress Theme
https://listgo.wiloke.com/
deldev027
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Joined: Mon Jan 08, 2018 9:34 pm
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this forum is what you calling support?

Postby deldev027 » Sat Jan 13, 2018 12:40 am Supported Until: Thu May 24 16:50:11 +1000 2018

Is this the only way to get support for listgo theme?

I have to post a problem and wait 1 month to get an answer? is that what you call support? i have to pay to get this kind of support?
This is so strange !!!!

ronby
Posts: 14
Joined: Tue Oct 17, 2017 9:43 pm
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Re: this forum is what you calling support?

Postby ronby » Mon Jan 15, 2018 5:36 pm Supported Until: Tue Apr 17 13:43:31 +1000 2018

I agree with you.

No offense, but one man cannot handle the whole support of a theme this big in sales. Also the replies are sometimes in a hurry, not reading the whole question and putting off with a link or we do not support this.

If you ask a question, you have to wait some 24h for a reply, if you reply again on that topic, you wait again for 24h and so it goes on....

pirateS, you really have to look at this, keeping all the profits like this is not good for business in long-term....you have to delegate to get to get a happy supporting user base

I think a lot of user experience this also...

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pirateS
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Re: this forum is what you calling support?

Postby pirateS » Tue Jan 16, 2018 10:05 pm

Hi
Firstly, sorry for replying late.
Sometimes, the question is passed to page 3, 4 and we forget it. If you do not get an answer after 2 days, please buzz us at http://facebook.com/wilokewp/


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