Star rating - issue

mr360
Posts: 16
Joined: Mon Oct 16, 2017 9:23 pm
Contact:

Star rating - issue

Postby mr360 » Sun Nov 12, 2017 1:26 pm Supported Until: Tue Mar 06 18:09:35 +1100 2018

On my site with Hermes theme, the post rating only displays one star even if post has 5 rating.

Image

On the themeforest page, this feature appears to show multiple stars based on the rating
Image

Can you please advise on what I can do to fix this issue?

User avatar
pirateS
Site Admin
Posts: 6297
Joined: Wed Nov 05, 2014 11:49 am
Contact:

Re: Star rating - issue

Postby pirateS » Mon Nov 13, 2017 9:35 am

Hi,
It depends on the number of ratings and what rating your visitor voted. I'm seeing there are two ratings and all of them are 5 stars. Please try to click on 1 star and see the difference.
Thanks

mr360
Posts: 16
Joined: Mon Oct 16, 2017 9:23 pm
Contact:

Re: Star rating - issue

Postby mr360 » Mon Nov 13, 2017 10:22 am Supported Until: Tue Mar 06 18:09:35 +1100 2018

The number updates but the stars do not update. Do you have a demo site I could check to see what the differences are?

User avatar
pirateS
Site Admin
Posts: 6297
Joined: Wed Nov 05, 2014 11:49 am
Contact:

Re: Star rating - issue

Postby pirateS » Wed Nov 15, 2017 7:12 pm

Hi,
Please try it https://hermes.wiloke.com
Thanks

mr360
Posts: 16
Joined: Mon Oct 16, 2017 9:23 pm
Contact:

Re: Star rating - issue

Postby mr360 » Mon Nov 27, 2017 9:45 am Supported Until: Tue Mar 06 18:09:35 +1100 2018

The star rating feature on your demo site does not appear to be working as pictured on themeforest.

Voetzoekers
Posts: 44
Joined: Sun Oct 29, 2017 10:40 pm
Contact:

Re: Star rating - issue

Postby Voetzoekers » Thu Nov 30, 2017 2:29 am Supported Until: Sun Apr 29 18:39:52 +1000 2018

mr360 WroteColonThe number updates but the stars do not update.


Indeed I just noticed the same on my site. The number below the stars do update, but the stars do net reflect the score the post has been given.

For example if the post gets one rating of the highest score it should display 5 stars, if the post gets one rating of the lowest score it should receive one star. Either way the star-rating will display one star.

I will create an account for you pirateS. Could you be so kind and fix this bug for me? Thanks in advance!
http://support.wiloke.com/viewtopic.php?f=25&t=2737&sid=a173599d94669cece772db7075ee4a12

User avatar
pirateS
Site Admin
Posts: 6297
Joined: Wed Nov 05, 2014 11:49 am
Contact:

Re: Star rating - issue

Postby pirateS » Tue Dec 12, 2017 1:08 pm

Hi,
Please update to the latest version of Hermes and Hermes plugin https://wiloke.net/themes/changelog/1


Return to “Hermes”

Who is online

Users browsing this forum: No registered users and 1 guest