Problems with customizing theme

alex
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Joined: Thu Jul 28, 2016 7:38 pm
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Problems with customizing theme

Postby alex » Thu Jul 28, 2016 7:39 pm Supported Until: Tue Jan 24 14:34:23 +1100 2017 | Expired

Hello,

I am having hard time customizing your theme which we purchased from theme forest. Every time I make a change from the customize menu it says that it is saved but nothing changes.

I tried to delete my cache and cookies nothing happens, I cannot change anything from the customize menu.

Any solutions for this issue?

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pirateS
Site Admin
Posts: 6232
Joined: Wed Nov 05, 2014 11:49 am
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Re: Problems with customizing theme

Postby pirateS » Fri Jul 29, 2016 10:51 pm

Hi there,
Could you please give me your WordPress account? You should hover on message icon (under the profile image ) to sent a private message. You also leave the topic link in your email content.
Thanks

alex
Posts: 2
Joined: Thu Jul 28, 2016 7:38 pm
Contact:

Re: Problems with customizing theme

Postby alex » Mon Aug 01, 2016 3:32 pm Supported Until: Tue Jan 24 14:34:23 +1100 2017 | Expired

No I cannot give you my Wordpress account. Is this how you provide support asking for people accounts?

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pirateS
Site Admin
Posts: 6232
Joined: Wed Nov 05, 2014 11:49 am
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Re: Problems with customizing theme

Postby pirateS » Tue Aug 02, 2016 1:40 am

Note that if you are using Static page, please go to Pages->Your Home page->click on Content Builder button.
Thanks


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