Only loads a white page when activated

designserious
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Only loads a white page when activated

Postby designserious » Wed Aug 05, 2015 11:55 pm Supported Until: Wed Mar 02 03:00:00 +1100 2016 | Expired

Hello,

I have tried to instal Royal.zip into a new wordpress install but all I am getting is a white page when I go to activate the theme. I have to manually go into ftp and change the Royal folder to Royal2 so the theme is no longer active in order to be able to see the wordpress backend. Otherwise the backend is also white.

Do you have any idea what might be causing this? I am anxious to use your great looking theme. Thank you.

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pirateS
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Re: Only loads a white page when activated

Postby pirateS » Thu Aug 06, 2015 5:40 pm

Supported!

BrianKlinger
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Re: Only loads a white page when activated

Postby BrianKlinger » Wed Oct 21, 2015 7:34 pm Supported Until: Wed Apr 20 21:41:47 +1000 2016 | Expired

I am having a similar issue. I wiped out everything, started over with a fresh Wordpress install, used the .zip file to load the theme, and once I activated the theme, I show a 500 error/white screen.

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pirateS
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Re: Only loads a white page when activated

Postby pirateS » Wed Oct 21, 2015 10:12 pm

Hi
Sorry for replying late! We are facing some issues with internet.
About your question, please go to Your Cpanel and check php version, If it's 5.2.x, please update into 5.3 or higher.
Thanks

BrianKlinger
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Re: Only loads a white page when activated

Postby BrianKlinger » Thu Oct 22, 2015 7:18 pm Supported Until: Wed Apr 20 21:41:47 +1000 2016 | Expired

We are on version 5.4.24

BrianKlinger
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Re: Only loads a white page when activated

Postby BrianKlinger » Thu Oct 22, 2015 7:23 pm Supported Until: Wed Apr 20 21:41:47 +1000 2016 | Expired

Hold on - the cpanel says it's 5.4 but phpinfo says differently. Stand by.

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Re: Only loads a white page when activated

Postby BrianKlinger » Thu Oct 22, 2015 7:55 pm Supported Until: Wed Apr 20 21:41:47 +1000 2016 | Expired

That was the problem. This is resolved. Thank you!

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pirateS
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Re: Only loads a white page when activated

Postby pirateS » Fri Oct 23, 2015 8:06 pm

Awesome


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